TRAINING

At Merrifield, we pride ourselves in understanding and meeting the training needs of modern organizations by providing relevant proficiency in various Management Systems and workplace standards. We have successfully completed a large amount of training courses across Africa since our inception and are in partnership with other International Certification bodies.

Our Trainers are professionals with wide industry experience in various fields across the globe.

In-House Trainings

Our Training courses can also be delivered to your team in-house and customized for specific organization requirement which allows the company to save on each participant. Our in-house training helps your organization to:

Energize your teams’ skill and confidence
Train a group of professionals on the same level using the same techniques
Give the team an overview of the Organizations Management System amongst others

Training courses are available for all categories such as Awareness , Foundation , Introduction , Lead Implementer , Internal Auditor , Lead Auditors and others for the following : ISO 9001 : 2015 , ISO 14001:2015 , ISO 45001: 2018 , ISO /IEC 22301:2019 , ISO 27001:2013 , ISO 55001 , ISO 20000:2018, ISO 37001 etc.

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ISO 9001 QUALITY MANAGEMENT TRAININGS

ISO 9001 is an International Standard specifies the requirements for a quality management system for organizations to demonstrate its ability to continuously and consistently provide products and services to ensure customers’ needs are met and drive for continuous improvement. The standard uses a risk-based approach to help organizations and/or professionals to plan processes and comply with statutory and regulatory requirement.

ISO 9001:2015 LEARNING PATH

There are different stages of the ISO 9001 Quality Management Training. We recommend taking the training course in this order to guide you through the journey of becoming a professional in this field.

ISO 9001 FOUNDATION

The ISO 9001 Foundation training teaches you the basic process approach to implement and manage a Quality Management System. The course introduces you to concepts such as QMS Policy, procedures, audits, risk assessment and management.

Who should attend?

The course is designed for individuals interested in pursuing a career in Quality Management and persons involved in implementing and managing Quality Management System in Organizations.

Prerequisite

*None

Learning Objectives

Understand the terms and definitions commonly used in QMS
Have a knowledge of Management Systems through the Plan-Do-Check-Act cycle
Understand the clauses and requirements of the ISO 9001 standard

Duration: 1 Day

Training Course Manuals along with a copy of the ISO 9001 standard would be given to delegates.

ISO 9001 INTERNAL AUDITOR

This course is designed to provide individuals the expertise to perform Internal Audit and report the effective of the Management System in accordance to the requirement of the standard. The training takes you through the process of preparing for audits, performing audits, interview/questioning techniques and reporting non-conformities. It also enables auditors to be value-adding during the audit process.

Prerequisite

*CQI-IRCA recommends delegates to have completed the ISO 9001 Foundation training

Who should attend?

Quality Managers, Supervisors
Individuals with the responsibility of implementing Quality Management System
Individuals with the responsibility of conducting internal QMS Audits

Learning Outcome

Describe the responsibilities on an Internal Auditor and how the audit can lead to improvement of the management system
Understand the structure of ISO 9001 and the purpose of the standard
Understand the process of internal audit from planning the audit to closing out the audit
Understand the ethical code of auditing and time management during audit.

The training runs for 2 days, exercises and case studies shall be treated. The international standard shall be provided for delegates together with other course materials.

ISO 9001 LEAD AUDITOR

This 5 Day training is aimed to provide individuals with the expertise to perform external audits of Quality Management System against the requirements of ISO 9001 in accordance to internationally recognized best practices such as ISO 19011. Delegates are exposed to recent approaches to auditing and utilizes exercises and case studies to allow delegates apply and practice their knowledge and skill while conducting or preparing for audit.

Prerequisite

*Knowledge on quality management principles and the process approach

*Knowledge on the requirement of ISO 9001

Who should attend?

Quality Managers/Engineers/Coordinators
Individuals with the need to audit an organizations quality management system
Professionals in other

Learning Objectives

Understand the role of an auditor to plan, conduct, report and follow-up quality management system audit in accordance to ISO 19011
Learn how to lead an audit team
Acquire Knowledge and skill on planning audit, filling nonconformity reports, writing audit reports in accordance to ISO 19011
Interpret the requirement of the ISO 9001 standard

ISO 45001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM

The ISO 45001 replaced OHSAS 18001 and would enable organizations improve their Occupational Health and Safety performance by implementing the requirements of this new standard. The standard was produced to enable individuals work in a safe environment and reduce the risk of getting involved in an accident by making use of risk-based thinking approach.

ISO 45001 FOUNDATION

ISO 45001 Foundation training takes delegates through the process of understanding the history and development of the Occupational Health and Safety Management System, the key terms and definitions frequently used, the importance of ISO 45001 as a tool for improving health and safety performance of an organization and understanding the requirements of the international standard.

Who should attend?

The training is designed for any individual who wants to have an understanding of the requirements of ISO 45001 and wishes to start a career in Occupational Health and Safety in any professional sector or industry.

Prerequisite

*None

Learning Objectives

Understanding the purpose and benefits of an Occupational Health and Safety Management System.
Understand the business benefits of implementing the Occupational Health and Safety Management System
Understand the structure and requirement of the ISO 45001 standard.

ISO 45001 INTERNAL AUDITOR TRAINING

This 2-day training is provided to equip individuals with the knowledge and skills required to perform occupational health and safety audit to report the effectiveness of implementing the management system. The training takes you through the process of preparing for audits, performing audits and following up on the results from the audit.

Prerequisite

*CQI-IRCA recommends delegates to have completed the ISO 45001 Foundation training or any other equivalent training

Who should attend?

Individuals in organizations with responsibility of conducting Occupational Health and Safety audits
Departmental managers, Health and safety managers
Individuals with responsibility of implementing Occupational Health and Safety Management system.

Learning Objectives

Understand the requirements and how to assess the occupational health and safety management system effectively.
Assessing the control process and risk assessment techniques.
Planning, preparing and executing audits
Reporting audits and follow up.

ISO 45001 LEAD AUDITOR TRAINING

This training teaches delegates on the principles of auditing and audit practices by engaging individuals in activity-based learning, workshops and painting real life scenarios to enable delegates totally understand audit process from initiation to conducting follow up on the results of the audit. It is a 5-day training and delegates would be provided with in-depth training materials along with the ISO 45001 standard.

*Prerequisite

Participants are expected to have knowledge on the plan, do, check and act cycle
Basic knowledge on risk identification, risk assessment and risk control
Requirements of ISO 45001

Who should attend?

The training is designed for anyone with the need to audit an Organizations Occupational Health and Safety Management System.

Learning Objectives

Understand the role of an auditor to plan, conduct, report and follow up with occupational health and safety management system audit.
Interpret ISO 45001 requirement for audit application
Understand the application of risk-based thinking and process management
Identify the aims and benefits of ISO 45001